Ordering Information and Policies

TERMS: We accept Visa & Master Card  cards online. We accept preapproved checks for Group Orders.
(We do not accept AMEX or DISCOVER)
SHIPPING: Shipping cost will be quoted at time of order/checkout. 

Your credit card is charged at the time you place the order online. Your receipt will be emailed to you once your order is placed. 
(We do not send out additional paper receipts with your package unless it is requested by you. Save a tree!)

Our shipping is through the US Post Office. 
Some items that require a DROP SHIPMENT direct from manufacture may be shipped via UPS/FEDEX etc.
Group Orders are sent via UPS depending on weight.
Depending on the item(s) ordered, you will have a choice of: 
1st Class, Priority Mail or a Flat Rate Shipping. For flat rate shipping, we will use the service of our choice. 
(**1st class is only available for lightweight items: )

Priority Mail is the name the US Post Office uses for packages not sent 1st Class or Parcel Post. 
It does not mean express shipping.

Non-breakable items will be mailed in post office supplied bags or envelopes. 

Listed below are the normal delivery times
*Letter Tees and Bags are shipped on average 5-6 weeks depending on quantity ordered.
*Silver engraved gifts/jewelry are shipped within 4-5 weeks.
*Flip Flops:  Varies on style ordered. 5-6 weeks
*Lavalieres: Shipped within 4-5 weeks.
*Chapter Guards- Guards take up to 16 weeks for delivery!
*If an item you order becomes discontinued, we will notify you to see if you would like a substitution or refund.

*As of March 2010, shirts, bags and jerseys require an order of 12 or more. 
*Please call in or email GROUP ORDERS. You will receive a discount if 24 or more shirts/bags/jerseys are ordered.

If you would like a time frame for a specific item, send an email to GreekShop1@aol.com with your full name & order number and we will email you with your information. 

RETURNS: All sales are final. Any product that needs to be returned for defects must be reported within 7 days after shipping receipt. If you receive something damaged, report it immediately by email or phone so we can report it to our mailing service. You must call us before you attempt to send damaged items back or your insurance through us will be void and you will not receive a replacement. Please save all packaging so we can file a damaged claim.  
We do not offer cash/credit card/check refunds.  

If you have any questions, please email:

The Greek Shop
www.GreekShop1.com
www.GoPalmetto.com
greekshop1@aol.com
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